Returns & Exchanges
At Everest Beds, we want you to rest easy knowing your satisfaction is our priority. If your new bed doesn't provide the perfect night's sleep, we offer a straightforward 30-day return policy to ensure you find your ideal comfort level.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive your Return Authorization.
Prepare for Pickup
Ensure the mattress or bed frame is in its original condition; our logistics partner will contact you to schedule a convenient collection time.
Inspection Process
Once your item reaches our warehouse, our quality control team will inspect the product to verify its condition and process the return.
Receive Your Refund
After approval, your refund will be issued to your original payment method within 5-7 business days, minus any applicable collection fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing